1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other contact details you voluntarily provide when making a booking, inquiry, or subscription.
• Booking Details: Dates of stay, preferences, and special requests.
• Payment Information: When processing transactions (via secure third-party platforms).
• Device & Usage Information: IP address, browser type, operating system, referring URLs, and website activity to help us improve user experience.

2. How We Use Your Information

We may use your information to:

• Process and manage reservations and inquiries
• Personalize your stay and enhance guest experience
• Send booking confirmations, updates, and relevant communication
• Respond to customer service requests
• Improve our website, marketing, and services
• Comply with legal obligations and protect against fraud

3. Sharing Your Information

Villa Mimosa does not sell, rent, or trade your personal information. We may share your information with:

• Trusted third-party service providers who assist in operating our website, managing bookings, or providing services during your stay
• Legal authorities if required by law or to protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we encourage you to take precautions when sharing sensitive data.

5. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and user experience. You may disable cookies through your browser settings, though doing so may affect the performance of certain website features.

6. Your Rights

You have the right to:

• Access or correct your personal information
• Request the deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may include links to third-party sites (e.g., social media or service providers). We are not responsible for the privacy practices of these external sites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:

Villa Mimosa
[email protected]